The supreme decision-making body of ICBC Indonesia is the Shareholders’ General Meeting, which governs the Board of Directors and the Board of Commissioners. The Board of Directors is responsible for the Bank’s business management, the Head Office departments and different branches that are directly responsible to the Board of Directors. Board of Directors established committees to assist its work namely, the Asset and Liability Management Committee, the Risk Management Committee, the Financial Review Committee, the Credit Review Committee, the Product and Policy Committee, the Information Technology Steering Committee, the Indo-Sino Interaction Committee, the IT Steering Committee, and the Disciplinary Committee. As the supervisory body, the Board of Commissioners is responsible for supervising the duty performance of the Board of Directors and corporate governance on a bank-wide basis. Under the Board of Commissioners are the Audit Committee, the Risk Monitoring Committee and the Remuneration and Nomination Committee.

By December 2013, ICBC Indonesia has 22 branches, consist of 16 branches, four sub-branches and two cash office, details location as follow nine in Jakarta, eight in Surabaya, one in Bandung, one in Medan, one in Batam, one in Balikpapan and one in Makassar. 

The Head Office of ICBC Indonesia has 30 departments, including the Human Resource Department, the Internal Audit Department, the Risk Management Department, the Strategy Management andTransformation Office Department, the Financial Management Department, the Corporate Banking I Department, the Corporate Banking II Department, the Corporate Banking III Department, the Commercial Banking I Department, the Commercial Banking II Department, the Corporate and Commercial Banking Surabaya, the SME Banking Department, the Trade Sales Department, the Wholesale Banking Support and Agency, the Global Markets Department, the Retail Banking Department, the Card Center, the E-Banking and IT Department, the Financial Institution Department, the Operation Management Department, the Bills Centre, the Management Information and Accounting Department, the Compliance Department, the AML and CFT Department, the Corporate and Commercial Banking Credit Review Department, the SME  and Retail Banking Credit Review Department, the Credit Management Department, the Legal and Asset Management, the General Affair Department, and the Service Quality Department