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(JAKARTA)
Headquarters
Address: ICBC Tower 32 nd Floor, Jl. M.H. Thamrin No.81, Jakarta Pusat 10310, Indonesia
Tel: (0062-21) 23556000
Fax: (0062-21)31996016
Email: cs@ina.icbc.com.cn
SWIFT:ICBKIDJA

1.TCT Branch
Address: ICBC Tower Ground Floor, Jl. M.H.Thamrin No.81, Jakarta Pusat 10310, Indonesia
Tel: (0062-21) 23556000
Fax: (0062-21) 31996017

2.KELAPA GADING Branch
Address: Jl. Boulevard Barat Raya A No. 1-3, Jakarta Utara 14240, Indonesia
Tel: (0062-21) 4531851
Fax: (0062-21) 4520980

3.MEGA KUNINGAN Branch
Address: The East Tower, Jl. Lingkar Mega Kuningan Kav. E3.2 No.1, Jakarta Selatan 12950, Indonesia
Tel: (0062-21) 57938671
Fax: (0062-21) 57938672

4.WISMA MULIA Branch
Address: Gedung Wisma Mulia GF.08, Jl. Gatot Subroto No.42, Jakarta Selatan 12710, Indonesia
Tel: (0062-21) 52971223
Fax: (0062-21) 52971231

5.BEKASI Sub-Branch
Address: Jl. Ir. Juanda Blok C. No.7, Komp. Ruko Mitra Bekasi, Jakarta 17111, Indonesia
Tel: (0062-21) 8816482
Fax: (0062-21) 8809316

6.Gandaria Sub-Branch
Address: Gandaria 8 Office Tower, GF Unit B, JL. Sultan Iskandar Muda. Jakarta Selatan 12240, Indonesia
Tel: (0062-21)29036608
Fax: (0062-21)29036609

7.PLUIT Branch
Address: The Clover Tower, JL.Pluit Selatan Raya No.9, Jakarta Utara, Indonesia
Tel: (0062-21) 6629792
Fax: (0062-21) 6629793

8.Mangga Dua Sub-Branch
Address: JL.Mangga Dua Raya Block C6, Kaveling No.1, Kelurahan Ancol, Kecamatan Pademangan, Jakarta Utara, Indonesia
Tel: (0062-21) 6121790
Fax: (0062-21) 6121791

(SURABAYA)
9.BASUKI RAHMAT Branch
Address: Jl Basuki Rahmat No.16-18, Surabaya, East Java Indonesia
Tel: (0062-31) 5451990
Fax: (0062-31) 5451996

10.BALIWERTI Branch
Address: Jl.Baliwerti No.1, Surabaya 60174, East Java Indonesia
Tel: (0062-31) 5317033
Fax: (0062-31) 5452678

11.PUCANG Branch
Address: Jl. Pucang Anom Timur No.38, Surabaya 60283, East Java Indonesia
Tel: (0062-31) 5028649; (0062-31) 5022638
Fax: (0062-31) 5023148

12.KAPASAN Branch
Address: Jl. Kapasan no.53 D , Surabaya 60141, East Java Indonesia
Tel: (0062-31) 3716186; (0062-31) 3720443
Fax: (0062-31) 3761192

13.BEVERLY Branch
Address: Komp. Ruko Taman Beverly Jl. HR.Mohammad 49-55, Surabaya 60189, East Java Indonesia
Tel: (0062-31) 7344054; (0062-31) 7344731
Fax: (0062-31) 7344728

14.CITO Sub-Branch
Address: CITO Mall GF Unit.GE 21-22 Jl. Ahmad Yani No.288,Surabaya, 60234, East Java Indonesia
Tel: (0062-31)58251305
Fax: (0062-31) 58251309

15.PARAGON Cash Office
Address: May. Jend. Sungkono Street No. 101-103, Surabaya 60256, East Java Indonesia
Tel: (0062-31) 5615108
Fax: (0062-31) 5615107

16.PASAR ATUM Cash Office
Address: Pasar Atum Mall Lt.2 BA 62-67, Jl.Stasiun Kota No. 22, Surabaya 60161, East Java Indonesia
Tel: (0062-31) 3535680
Fax: (0062-31) 3535685

(BANDUNG)
17.BANDUNG Branch
Address: Jl Ir. H. Juanda No. 71, Bandung 40116, Indonesia
Tel: (0062-22) 4263099; (0062-22) 4232560
Fax: (0062-22) 4232590

(MEDAN)
18.MEDAN Branch
Address: Jalan Jend Sudirman No.39 - 39A, Medan 20152.
Tel: (0062- 061) 4521922
Fax: (0062- 061) 452191

(BATAM)
19.BATAM Branch
Address: Nagoya Gateway Baloi Blok E No.5-7, Jl. Raden Patah, Batam
Tel: (0062- 0778) 428275
Fax: (0062- 0778) 427395

(GAJAH MADA)
20.GAJAH MADA Branch
Address: Gedung Green Central City, 2-3 Floor, Jl. Gajah Mada No.188, Jakarta Barat
Tel: (021) 2937 9279
Fax: (021) 2937 9276

(BALIKPAPAN)
21. BALIKPAPAN Branch
Address: Grha Bintang, Ground to 3rd Floor, Jl. Jenderal Sudirman No. 423, Balikpapan, Kalimantan Timur
Tel: (0542) 300 1601
Fax: (0542) 300 1602

(MAKASSAR)
22. MAKASSAR Branch
Address: Jl. DR. Ratulangi No. 8-10 8th Floor, Unit 801,802,803,804,805, Makassar, Sulawesi Selatan
Tel: (0542) 300 1601
Fax: (0542) 300 1602

Banking Mediation

Referring to Bank Indonesia Regulation No 8/5/PBI/2006 dated January 30, 2006 and Bank Indonesia Circular Letter No. 8/14/DPNP dated June 1, 2006, we would like to inform you that Bank Indonesia provides banking mediator function to settle dispute between the customer and the bank, if the complaint that customer file with the bank doesn’t render satisfactory settlement.

Completed materials and supporting documents can be sent to:

Bank Indonesia

Menara Radius Prawiro lantai 20

Jalan MH Thamrin No. 2

Jakarta 10350